Live / Mobile
This Privacy Policy explains exactly what data wantogel collects when you access your account, make a DANA or OVO transaction, or browse our lobby — and what we do with it. Read through the sections below so you know your rights and the steps available to you at any time.
When you open an account on wantogel and interact with our lobby — whether you are browsing live casino tables, placing a sports bet on Liga 1 fixtures, or completing a DANA deposit — we collect certain data to keep your session running and your account accurate. The data we collect falls into three broad categories: account registration details you provide directly, transaction records generated when you use DANA, OVO, or GoPay to fund or withdraw from your wallet, and technical session data such as device type and connection method that our system logs automatically. We store this data on secured servers and do not sell or share it with third parties for their own marketing use. Access to your data internally is limited to teams that need it to operate your account or respond to your support requests. If you contact Indonesia support, the agent handling your case will see the relevant account history needed to resolve your query — nothing more. This policy applies to your use of wantogel where access is permitted under local law and eligible regional rules. We do not operate in regions where local law prohibits this type of service, and availability depends entirely on the applicable local legal framework. Any updates to this policy are published on this page, and the date shown at the top of the page reflects the most recent revision.
Every DANA deposit and withdrawal linked to your account is logged with a timestamp and amount. You can view your full transaction history after login in the wallet section of your account dashboard.
OVO transfers are stored in your account payment records. If a discrepancy appears, the logged record is what our support team references when reviewing your case — raise it through the support channel.
GoPay payment activity is tied to your account session. Records are retained for the period required by our operational policy and accessible to you through your account history view after login.
The details you provided when you registered — contact information and verification data — are held securely and used only to operate your account and verify your identity when you request account changes.
Not every part of your interaction with wantogel falls under the same data rules. The four areas below clarify what this policy directly governs, what sits at the boundary, and what falls under a separate framework — so you know exactly where to look when a question comes up.
Login activity, session data, and account settings changes are fully within scope. Every time you sign in — whether on a mobile browser or a desktop connection — that access event is logged and covered by this policy.
Deposits and withdrawals processed through DANA, OVO, or GoPay generate transaction records that this policy governs. The payment processor itself (your DANA or OVO app) operates under its own separate privacy terms.
When you open a live casino table, a slots room, or a sportsbook market, we log your session activity to ensure fair operation and account accuracy. Game studios like Pragmatic Play and PG Soft supply game content; they do not hold or process your account data.
Links or integrations that take you outside wantogel — such as your DANA wallet app or a payment gateway confirmation screen — fall under that third party's own privacy policy, not ours. We have no control over what those services collect.
You have practical actions available under this policy — not just the right to ask. After logging in, your account dashboard shows the information we hold on your profile, along with your DANA, OVO, and GoPay transaction history. If any detail looks incorrect — a name spelling, a contact field, a payment record that does not match — you can raise it directly without waiting. For most account-level corrections, the update path is inside your account settings. For anything that requires our team to act — such as a data query you cannot resolve through the dashboard, or a request to understand what records we hold on your account — the support channel is the right route. Raise the question there and the Indonesia support team will respond with the relevant information or action. If you want to close your account and understand what happens to your data afterward, that request goes through the same support path. We will explain the retention period that applies and the steps involved before anything is actioned.
Log in and open the account dashboard to see your profile data and payment history. DANA, OVO, and GoPay transaction records are listed there with timestamps — no support request needed for a straightforward review.
Minor profile corrections are handled inside account settings. For changes that require identity verification or affect your payment record, contact Indonesia support with the specific detail you want corrected.
If you want to know what specific data we hold on your account, or how a particular record was generated, send the query through our support channel. Include your account reference so the team can pull the right records.
An account closure request is handled by our support team. Before the process starts, we will confirm the data retention period that applies so you know exactly what happens after the account is closed.
Any privacy question — from a simple account data query to a formal request about your records — can be raised through the channels below. Our Indonesia support team handles data-related requests alongside general account help, so you do not need a separate queue for privacy issues.
Open the live chat from any page on wantogel after login. State that your question is about your account data or privacy policy and the agent will route it to the right team.
For written privacy requests — including questions about records we hold or a formal account data query — use the email address shown in your account contact page. Include your account reference in the subject line.
For self-service review of your transaction records and profile data, the account dashboard after login is the fastest path. No support request is needed for a straightforward look at what we hold.
Concrete practices sit behind this policy — here is what each one means for your account and how to act on it if something comes up.
Account data — including your registration details and DANA, OVO, GoPay payment records — is held on secured servers with access controls that limit which internal teams can reach it. Session data is encrypted in transit between your device and our platform.
We use cookies to keep your session active, remember your lobby position, and track basic technical data like device type. You can adjust cookie settings in your browser at any time — doing so may affect how the lobby loads or how your session persists.
We retain account and transaction records for the period required to operate your account and meet our operational obligations. The specific retention window that applies to your account is available on request through the support channel.
When this policy is updated, the revised version is published on this page with a new effective date. If you want to request a change to your account data or understand how an update affects you, contact Indonesia support with your account reference.
These are the questions we see most often from account holders about how their data is handled. If your question is not here, raise it through live chat or email support with your account reference.
When you register, we collect the contact and identification details you enter in the registration form. Once your account is active, we also log session activity, device type, and the transaction records generated each time you use DANA, OVO, or GoPay to deposit or withdraw.
Yes. Log in and open your account dashboard — your profile details and DANA, OVO, GoPay transaction history are all visible there. For a broader data summary or a specific record you cannot find in the dashboard, contact Indonesia support with your account reference.
We do not sell your data or share it with third parties for their marketing use. Data is shared only where it is necessary to process a transaction — for example, passing a payment reference to DANA or OVO to complete your deposit — and those services operate under their own privacy terms.
Records are kept for the period needed to operate your account and meet our operational obligations. The exact retention window that applies to your account is available on request. Contact support with your account reference and we will confirm the applicable period before any data is removed.
Minor profile corrections — contact fields, preferences — can be updated directly inside your account settings after login. For changes that affect payment records or require identity verification, contact Indonesia support and describe the specific detail you want corrected, including your account reference.
An account closure request goes through Indonesia support. Before the process starts, we confirm the retention period that applies — what data is kept, for how long, and under what conditions — so you have a clear picture before the closure is finalised.